Privacy policy

This privacy policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website www.vlette.com (the "Site").


Personal Information We Collect
When you visit our Site, certain information about your device is automatically collected, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, as you browse the Site, we gather information about the specific web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this information as "Device Information."

We collect Device Information using various technologies, including cookies, log files, and web beacons. Cookies are data files that are placed on your device and may include a unique identifier.

When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information
We use the Order Information we collect to fulfil orders placed through the Site. This includes processing payment information, arranging shipping, and providing order confirmations and invoices. Additionally, we use the Order Information to:
  • Communicate with you regarding your orders.
  • Screen orders for potential risk or fraud.
  • Provide you with information or updates about our products or services, based on your preferences.
  • We use the Device Information we collect to help us identify and prevent potential risks and fraud, improve and optimise our Site, and understand how our customers interact with the Site.

Sharing Your Personal Information
We may share your Personal Information with third-party service providers who assist us in operating our business and delivering products and services to you. For example, we may use a payment processor to process your payment information or a shipping carrier to deliver your orders.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a legal request, protect our rights, or enforce our policies.

Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt-out of receiving such communications by following the instructions in the communication or contacting us directly.

Data Retention
We retain your Order Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

Contact Us
If you have any questions, concerns, or requests regarding our privacy practices or the handling of your personal information, please contact us using the contact-us page, or by emailing us at hello@vlette.com.